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How To Compare Dumpster Rental Companies — 10 Key Questions

Posted by Luke Hancock

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Sep 25, 2015 9:42:43 AM

this cluttered basement is in need of a dumpster rentalSo you’re staring at a mounting pile of old tile and drywall fresh from your bathroom remodel. Or you finally listened to that voice in your head that told you to clean out the basement.

You need a dumpster.

But how do you make sure you hire the right dumpster rental company for the job? Pretend you’re a professional interviewer, and ask some questions.

We’ll make it easy for you.

If you want to know how to compare dumpster rental companies, start by asking these 10 questions:

Aside from overall cost, and what other bin rental fees are involved?

Naturally, there’s a fee for renting the bin itself. But what about the fine print?

Is there a separate fee for hauling the material away? You’ll also want to know if the company fee is “all in” or if the weight of the material is factored in at the end.

Cost shouldn’t be the most important factor in your decision, but any dumpster rental business you consider should be upfront about all the costs involved.

Do you have references?

A company should be proud to connect you with happy customers. If they’re reluctant, that’s a red flag.

Do your bins have easy-access doors to make loading easier?

Not all companies’ bins do. This can make it tough to get heavy, unwieldy items into the bin. (Bin There Dump That’s dumpsters all feature rear-loading doors.)

Are you locally operated?

11307589925_77e4c50516_zIf you Google dumpster bins, you may end up connecting with a broker service — not a local bin company owner. That means you’ll pay more than you need to, if the service takes a cut. Worst of all, you might be talking to a marketing professional, who knows nothing about the dumpster rental industry.

Know who’s on the other end of your phone conversation.

Local businesses pride themselves on customer service and their solid reputation. Word of mouth is crucial to their success.

Will you pick up the phone when I call? Or will I get an automated system?

Voicemail runaround is frustrating. You already have a mountain of demolished kitchen cabinets and counters piling up  — you don’t need any extra stress. You deserve a person, please.

What will the dumpster look like?

You have a reputation to think of — a huge, rusty, smelly old dumpster in your driveway will assure you won’t get invited to the next neighborhood dinner party.

And you don’t want to get thrown out of your HOA.

Bin There Dump That bins, for example, are clean, professional and designed for residential use.

We won’t embarrass you. And we have clean, professional, courteous drivers to match.

Will your dumpster fit in my driveway or down a narrow alley?

residentially friendly dumpster bins should easily fit in drivewaysYou don’t want to drag your trash all the way out to the street because the dumpster won’t fit.

At Bin There, Dump That, all of our equipment, including our trucks, has been designed to be residential friendly. This means we can fit down narrow city streets lined with parked cars with ease.

Our compact bins comply with most HOA rules and can fit into driveways, alleys and tight spaces. Chances are, you can still park your car in your garage while the bin is there.

How will you protect my driveway?

Traditional dumpsters are huge and heavy and could crack your driveway.

We developed a unique method of delivering your residential-sized dumpster rental by placing wooden boards under the dumpster so that it never actually touches your property. No damage.

When I’m done, will you pick up the dumpster promptly?

A dumpster bin filled with construction debris isn’t exactly your idea of front yard decor. Make sure your company will return promptly to pick up your filled bin.

What sets you apart from your competitors?

A quality company should be happy to share why they’re better than the other guys. You deserve more than responses like: “We have great customer service” or “We’re a lot cheaper.”

Demand specifics.

Pop Quiz — Bin There Dump That Is Ready To Answer All Your Questions

Here at At Bin There Dump That, from your very first contact with us to that last sweep up of your driveway before we leave, we’re always ready to tell you what sets us apart from the competition.

To get started with your dumpster bin rental — or if you just want to know what makes us tick — contact the franchise operator nearest you today.

Find out EVERYTHING you need to know about renting a dumpster bin.

Images: Cluttered basement, Farmers market

Topics: Choosing a Dumpster