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Bin There Dump That: One Man's Trash Blog

Questions to Ask Before Hiring a Dumpster Rental Company

Posted by Luke Hancock

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Nov 13, 2014 4:54:00 PM

Questions to Ask Before Hiring a Dumpster Rental CompanyThere are no stupid questions. (OK, we know that’s not true. Anyone who’s spent any time on the Internet knows there are plenty of stupid questions out there.)

Asking the right questions, though, can help consumers save money and aggravation. And at Bin There Dump That, we encourage anyone interested in renting a dumpster bin to ask a lot of questions.

Many people haven’t rented a dumpster before and might not even know what questions to ask. It’s our belief that the more you know, the more likely you’ll be to rent from one of our franchise operators.

With those two thoughts in mind, we offer share some questions you might want to ask before you make your final decision.

The Basics

There are a lot of questions you will probably want to ask, but start with the basics — what, where, when and how much?

How much will it cost to rent the bin, and what other fees are involved?

In other words, there’s a fee for renting the bin itself. That’s to be expected. But it’s what some companies put in the fine print that you need to know about.

Is there a separate fee for hauling the material away? You’ll also want to know if the company fee is “all in” or if the weight of the material is factored in at the end.

Cost shouldn’t be the most important factor in your decision, but any dumpster rental business you consider should be transparent and upfront about all the costs involved.

Where will you put the dumpster?

Bin There Dump That bins meet most homeowner association rules and can be placed on a driveway without damaging the site.

What size dumpster should I get?

While that’s not an easy question we can answer in a blog because the size of the bin depends on what you plan to put into it, there are some general rules to follow on what size dumpster you should rent.

Most landscaping projects only require a 4-yard bin while roofing projects probably need a 9-yard bin. Basement and kitchen renovations typically need either a 14 or 20 yard bins. For a home clear out with big furniture, expect to use a 20-yard bin.

Someone from the rental company should be able to advise you on the size bin you need based on the material you plan to put into it.

Do you have references?

Nothing sings a company’s praises as well as satisfied customers.

A few more basics: How old is the equipment, and how is it maintained? How long can I keep the dumpster? Do you charge a fuel surcharge? Will your dumpster scratch up our driveway? Do you service my town/county?

Beyond The Basics

How do you differ from your competitors?

If they can’t answer the question, then something is wrong — maybe not with the company, but at the very least with the company’s training process.

Every company should have something that differentiates itself from its competition.

For Bin There Dump That, that comes in a variety of forms. It starts with your first interaction with the company. We answer the phone promptly, listen respectfully and suggest solutions professionally. Next we show up when promised, which saves you time and stress. The positive experience won’t end there. Our vehicles, bins and drivers are clean. Our bins fit into the driveway, and that saves labor and time and usually allows you to park your vehicle inside your garage. Finally, we make sure to sweep the driveway area before we leave. It’s just one way we show respect for our customers and their property.

What items can't I put in the dumpster?

Bin There Dump That (and other bin rental companies) will forbid the dumping of hazardous materials — things like tires, paint, and chemicals.

For more details, check out our blog post on acceptable and unacceptable materials.

How should I load items into the dumpster?

There might not be a single right way to put material into a dumpster, but there are certainly several wrong ways to do it. If you’re not sure, ask. Our franchise operators will certainly be glad to advise you on how to be safe and efficient.

To make loading easier, for instance, Bin There Dump That’s dumpsters all feature rear-loading doors, which make it easier to get some items into the bin. (And, of course, the answer is, “Yes, we will show you how the doors work!”)

Can you help me understand the size of your dumpsters?

It can be hard to visualize a bin based simply on the dimensions and measurements, but if we tell a customer “it’s about the same size as a minivan,” the size suddenly clicks.

Don’t be afraid to ask questions if you don’t know something — your rental company should be able to answer anything you throw at them.

Getting Your Questions Answered

You’ve got questions about renting a dumpster bin. Our franchise operators (or any company you consider) should be able to answer those questions.

For more questions to consider, review our New York State franchise operator’s wonderful frequently asked questions page. To get started with your bin rental, visit our website to find the franchise operator nearest you.

Topics: Hiring A Dumpster Rental Company